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Use case · Firm operations

Keep every client informed without writing every update

Lapt's Intake employee reads recent matter activity and drafts plain-English status updates in each attorney's voice. Updates go out on your schedule, and only after the responsible attorney approves them.

Works with

ClioMyCaseFilevineOutlookGmailMicrosoft TeamsDocuSignGoogle CalendarNetDocumentsWordRingCentralGoogle Docs

And the rest of your legal stack…

Built on the tools your firm already uses

  • Clio
  • MyCase
  • Filevine
  • Outlook
  • Gmail
  • Microsoft Teams
  • DocuSign
  • Google Calendar
  • NetDocuments
  • Word
  • RingCentral
  • Google Docs
  • PracticePanther
  • Smokeball
  • Excel
  • SharePoint
  • Google Drive
  • Google Sheets
  • iManage
  • Dropbox
  • Box
  • Zoom
  • QuickBooks
  • LawPay

Built for attorneys, case managers, and client-services teams

1. Connect the apps this employee can use

  • Request an app
2 connected
You asked Intake

Draft a monthly update for every active PI client.

IntakeWorking · 0/3

Set up an employee once, put it to work on every matter

Connect your stack

Give each employee the same systems your staff already use: practice management, document management, Microsoft 365 or Google Workspace, e-signature, and billing. You decide what it can read and what it can change, connection by connection.

Legal-grade reasoning

Lapt picks the model for each step: long-context reading for a 400-page record, careful reasoning for a conflict analysis, a fast model for sorting email. Only the models your firm approves are ever used.

Add your firm's skills

Set the voice, the reading level, and what's never shared in writing: offers, strategy, opinions. Each attorney can add their own sign-off and preferences.

Work with it like a colleague

Mention an employee in Teams or forward it an email. It answers in the thread, links the work product, and asks a question when something in the file is unclear.

# client-updates

PostsFilesMatter notes

M. Moreno 8:10 AM

@Intake are the September updates ready for my matters?

IntakeAI EMPLOYEE8:11 AM

Yes: 14 drafts are in your approval queue. Alvarez says the demand went out Sep 24; Okafor explains the answer deadline. I left Shah out because mediation strategy shouldn't go in writing.

Work product · waiting for approval
Reply in thread

Keep it running in the background

Put employees on schedules and triggers: every new web form, every weekday at 7 a.m., every time a document lands in the matter folder. The work is ready when your team gets back from court.

Employees hand work to each other

One employee finishes and the next picks up with the full matter context. Each handoff is logged, and any step can wait for a person's approval before the next one starts.

Share it across the firm

Share the client update employee across the firm. Each attorney only sees and approves updates for their own matters, and walled matters never appear in anyone else's queue.

Gets better with every review

When an attorney edits a draft or requests changes, the correction becomes a rule the employee follows next time. Rules are visible, editable, and shared with the team.

With the controls legal work requires

Matter-level permissions

Employees only see the matters they're assigned to. Ethical walls and restricted matters apply to them exactly as they do to your staff.

Private deployment

Run your workspace in a dedicated environment for firms that need matter data isolated from everyone else's.

Model controls

Choose which models employees may use, by task and by practice group, and block everything else.

Usage monitoring

See tasks and spend by employee, matter, and practice group, with budgets and alerts before you reach them.

Audit logging

Every document read, draft, tool call, and approval is recorded with who asked, what ran, and what changed.

Citations

Facts in work product link back to the page they came from, so a reviewer can check the source in one click.

Single sign-on

People sign in through your identity provider, and access is removed everywhere when someone leaves the firm.

Data retention

Set how long task history and drafts are kept, and have them follow each matter's retention schedule.

Approval rules

Decide what needs a person's sign-off (client email, filings, invoices over a threshold) and who gives it.

Resources to go further

See every ready-made employee, check your tools against the integration list, or walk through a matter with our team.

On the clock for your firm

Every task logged, cited, and approved by a person before anything leaves the firm.

Fewer “any update?”
calls from clients

Connect your practice management and email, set the cadence, and approve every update before it goes out.

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