A firm saved 20 hours a week from intake to signed engagement. Learn more

For intake teams

Answer, screen, and open every new matter

Lapt's Intake employee picks up calls, web forms, and email at any hour, asks your screening questions, runs the conflict check, and hands your team a consult-ready matter. Nothing is accepted or declined until a person signs off.

Works with

RingCentralOutlookGmailClioMyCaseFilevineGoogle CalendarDocuSignMicrosoft TeamsZoomLawPayDropbox

And the rest of your legal stack…

Built on the tools your firm already uses

  • RingCentral
  • Outlook
  • Gmail
  • Clio
  • MyCase
  • Filevine
  • Google Calendar
  • DocuSign
  • Microsoft Teams
  • Zoom
  • LawPay
  • Dropbox
  • PracticePanther
  • Smokeball
  • Word
  • Excel
  • SharePoint
  • Google Drive
  • Google Docs
  • Google Sheets
  • NetDocuments
  • iManage
  • Box
  • QuickBooks

Built for intake coordinators, legal assistants, and client-services teams

1. Connect the apps this employee can use

  • Request an app
4 connected
You asked Intake

Answer the main line after 6 p.m. Screen injury callers and hold consult slots for Monday.

IntakeWorking · 0/4

Set up an employee once, put it to work on every matter

Connect your stack

Connect your phone line, web forms, inboxes, calendars, and practice management. Intake reads and writes only where you allow it, and every new lead lands in the system your team already works from.

Legal-grade reasoning

Lapt picks the model for each step: long-context reading for a 400-page record, careful reasoning for a conflict analysis, a fast model for sorting email. Only the models your firm approves are ever used.

Add your firm's skills

Teach employees how your firm does things: your templates, your screening criteria, your naming conventions. Write a skill once and every employee that needs it can use it.

Work with it like a colleague

Mention Intake in your intake channel to check on a lead, or forward it a voicemail. It replies in the thread with the screening summary and what it still needs.

# pi-intake

PostsFilesMatter notes

T. Brooks 8:04 AM

@Intake anything from last night I should look at first?

IntakeAI EMPLOYEE8:05 AM

Three new leads. Dana Ruiz is the strongest: rear-end on Route 9, treated at St. Luke's, no prior counsel. Conflicts are clear and a consult is held for Monday at 10:30.

Work product · waiting for approval
Reply in thread

Keep it running in the background

Intake covers the phones after hours, screens every new web form as it arrives, and chases missing documents each afternoon, so the morning starts with a qualified list instead of a voicemail queue.

Employees hand work to each other

One employee finishes and the next picks up with the full matter context. Each handoff is logged, and any step can wait for a person's approval before the next one starts.

Share it across the firm

Set an employee up once, then share it with a practice group or the whole firm. Matter-level permissions and ethical walls decide what it can see for each person who uses it.

Gets better with every review

When an attorney edits a draft or requests changes, the correction becomes a rule the employee follows next time. Rules are visible, editable, and shared with the team.

With the controls legal work requires

Matter-level permissions

Employees only see the matters they're assigned to. Ethical walls and restricted matters apply to them exactly as they do to your staff.

Private deployment

Run your workspace in a dedicated environment for firms that need matter data isolated from everyone else's.

Model controls

Choose which models employees may use, by task and by practice group, and block everything else.

Usage monitoring

See tasks and spend by employee, matter, and practice group, with budgets and alerts before you reach them.

Audit logging

Every document read, draft, tool call, and approval is recorded with who asked, what ran, and what changed.

Citations

Facts in work product link back to the page they came from, so a reviewer can check the source in one click.

Single sign-on

People sign in through your identity provider, and access is removed everywhere when someone leaves the firm.

Data retention

Set how long task history and drafts are kept, and have them follow each matter's retention schedule.

Approval rules

Decide what needs a person's sign-off (client email, filings, invoices over a threshold) and who gives it.

Resources to go further

See every ready-made employee, check your tools against the integration list, or walk through a matter with our team.

On the clock for your firm

Every task logged, cited, and approved by a person before anything leaves the firm.

Hire your first
intake employee

Connect your phone line and practice management, set your screening rules, and approve every new matter yourself.

Book a demo