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CoreCore$599 /mo / month StartGet started for Core | GrowthGrowth$1,299 /mo / month DemoBook a demo for Growth | ScaleScale$2,199 /mo / month DemoBook a demo for Scale | CustomCustom SoftwareTailored to your firm TalkTalk to us for Custom Software | |
|---|---|---|---|---|
| Intake volume | ||||
| Intake volume | ||||
Inbound calls answered by Lapt's AI voice line each month. Calls are metered separately from web-form intakes. | ||||
Inbound calls answered by Lapt's AI voice line each month. Calls are metered separately from web-form intakes. | 50 / mo | 150 / mo | 300 / mo | Custom |
Submissions through your embeddable intake form each month, metered separately from calls. | ||||
Submissions through your embeddable intake form each month, metered separately from calls. | 200 / mo | 600 / mo | 1,200 / mo | Custom |
More call capacity on top of your plan's monthly allowance. Ask us about pricing. | ||||
More call capacity on top of your plan's monthly allowance. Ask us about pricing. | Add-on | Add-on | Add-on | Custom |
Connect more of your firm's inboxes to your Lapt workspace. | ||||
Connect more of your firm's inboxes to your Lapt workspace. | Not included | Add-on | Add-on | Custom |
| AI employees & workflows | ||||
| AI employees & workflows | ||||
An AI voice line that answers your firm's inbound calls around the clock, including after hours. | ||||
An AI voice line that answers your firm's inbound calls around the clock, including after hours. | Included | Included | Included | Custom |
A web intake form you can place on your firm's site. | ||||
A web intake form you can place on your firm's site. | Included | Included | Included | Custom |
Each intake is organized into a structured summary your team can review before the consult. | ||||
Each intake is organized into a structured summary your team can review before the consult. | Included | Included | Included | Custom |
Lapt drafts follow-up messages, and an attorney approves them before anything is sent. | ||||
Lapt drafts follow-up messages, and an attorney approves them before anything is sent. | Included | Included | Included | Custom |
Intake scripts written around the questions your practice areas need answered. | ||||
Intake scripts written around the questions your practice areas need answered. | Add-on | Add-on | Add-on | Custom |
AI employees configured around your firm's own workflows. | ||||
AI employees configured around your firm's own workflows. | Not included | Not included | Add-on | Included |
Tools for litigation and case work, scoped with your team as part of a custom build. | ||||
Tools for litigation and case work, scoped with your team as part of a custom build. | Not included | Not included | Not included | Included |
Intake handling designed around how your firm screens and moves new matters forward. | ||||
Intake handling designed around how your firm screens and moves new matters forward. | Not included | Not included | Not included | Included |
| Integrations | ||||
| Integrations | ||||
Flags possible conflicts using your Clio data. Conflict screening is advisory; your team makes the final call. | ||||
Flags possible conflicts using your Clio data. Conflict screening is advisory; your team makes the final call. | Included | Included | Included | Custom |
Connections to systems beyond Lapt's standard integrations. | ||||
Connections to systems beyond Lapt's standard integrations. | Not included | Not included | Add-on | Included |
Moving your existing records into Lapt as part of a custom build. | ||||
Moving your existing records into Lapt as part of a custom build. | Not included | Not included | Not included | Included |
| Support | ||||
| Support | ||||
How your team reaches Lapt when you need help. | ||||
How your team reaches Lapt when you need help. | Priority | Priority | Dedicated | |
Agreed support commitments for your team. Talk to us for the details. | ||||
Agreed support commitments for your team. Talk to us for the details. | Not included | Not included | Included | Custom |
Hands-on scoping and rollout with the Lapt team. | ||||
Hands-on scoping and rollout with the Lapt team. | Not included | Not included | Not included | Included |
A planned roadmap for your custom build. | ||||
A planned roadmap for your custom build. | Not included | Not included | Not included | Add-on |
Continued upkeep of your custom build after launch. | ||||
Continued upkeep of your custom build after launch. | Not included | Not included | Not included | Add-on |
| Security & admin | ||||
| Security & admin | ||||
Outbound legal communications remain subject to your firm's approval on every plan. | ||||
Outbound legal communications remain subject to your firm's approval on every plan. | Included | Included | Included | Included |
Permission and approval rules shaped around how your firm is structured. | ||||
Permission and approval rules shaped around how your firm is structured. | Not included | Not included | Not included | Included |
Reporting views built around the numbers your firm tracks. | ||||
Reporting views built around the numbers your firm tracks. | Not included | Add-on | Add-on | Custom |
Calls and web-form submissions are metered separately. Conflict screening is advisory, and outbound legal communications remain subject to firm approval. Add-ons are optional.
Frequently asked questions
Calls are inbound calls answered by Lapt's AI voice line. Core includes 50 a month, Growth 150, and Scale 300. Web-form intakes are metered separately (200, 600, and 1,200 a month), so form submissions don't draw down your calls. If you want to check how a particular call pattern would be counted, talk to us.
Additional call volume is available as an add-on. If you expect to run past your plan's allowance regularly, talk to us about add-on volume or a larger plan.
- Core: solo and small firms covering after-hours intake.
- Growth: growing firms replacing receptionist overflow.
- Scale: high-volume and multi-location intake teams.
- Custom Software: firms that want software built around their practice and existing stack.
We'll walk you through plan changes, terms, and cancellation before you start. Talk to us or email support@getlapt.com with specific questions.
Outbound legal communications remain subject to your firm's approval on every plan. Lapt drafts follow-ups, and an attorney approves them before they go out.
Core, Growth, and Scale include Clio conflict signals: Lapt flags possible conflicts using your Clio data. Conflict screening is advisory. Your team makes the final determination.
Optional extras on top of a plan: additional call volume and custom practice-area scripts on Core, a custom reporting dashboard and additional firm inboxes on Growth, and custom connectors and firm-specific AI employees on Scale. Ask about add-ons when you book a demo.
A custom build is scoped to your firm and can include white-glove discovery and implementation, litigation and case workflow tools, custom intake management, data migration and integrations, firm-specific AI employees, tailored permissions and approvals, and dedicated ongoing support. Pricing is set once the build is scoped. See custom solutions.