Lapt Voice
A 24/7 AI intake line for your firm. It answers every call and web form, turns what the caller says into a matter summary, checks conflict signals against Clio, and books the consult. Anything uncertain goes to your staff.
Every call, from first
ring to matter
Lapt Voice picks up on the first ring in your firm's name, at 2 AM or in the middle of a Monday rush.
- Incoming call · (512) 555-0143
- Main line answered: 1 ring
- Lapt: Thank you for calling Hale & Moreno. This is the firm's intake line. How can I help you tonight?
- Caller: Hi. I was rear-ended by a semi last week and my neck still hurts. I think I need a lawyer.
- Phone: (512) 555-0143
- Lapt: I'm sorry that happened. I can take down the details and set up a time with an attorney. May I have your name?
- Caller: Maria Alvarez.
- Caller: Maria Alvarez
- Received: Sun, Sep 27 · 2:14 AM
Picks up when your front desk can't
Run Lapt Voice around the clock, only after hours, or as overflow when every line is busy.
After hours
Nights, weekends, and holidays, answered in your firm's name. New matters are summarized and waiting when the office opens.
- Front deskOn a call
- J. HaleOn a call
- Lapt VoiceAnswering
Overflow
When every line is busy, calls roll to Lapt Voice instead of voicemail, with the same intake questions your team asks.
Contact the firm
Maria Alvarez
Rear-ended by a truck on I-35, neck pain since…
Submit
Matter summary
- PI · trucking
- Sep 14 · I-35
- Conflict check queued
- Consult offered
Web forms
Website inquiries get the same treatment as calls: facts structured, conflict signals checked, and a consult offered.